Kate serves as a consulting user researcher for the newly-formed U.S. Digital Service, most recently working to modernize the experience of applying for an immigrant visa to the United States. She also completed an embedded ethnographic investigation of what motivates everyday people to take civic actions, and what holds them back, in collaboration with Google. Currently, Kate is an affiliate of the Berkman Klein Center for Internet and Society, at Harvard University. Kate is a graduate of Columbia University. She received a Masters in Public Policy from Harvard University’s Kennedy School of Government and an MBA from MIT’s Sloan School of Management.