Director of Communications

Location: Brooklyn, NY or remote within the US
Target Start Date: April 1, 2019
Salary Range: $75,000 to $96,000 per year (depending on location and experience. Brooklyn-specific salary range is $90,000-$96,000)
Benefits: Vision, dental, & medical insurance; 403(b) retirement savings plan; generous vacation policy; parental leave; long-term disability; employee assistance program
Level: Senior

Organizational overview

At Democracy Works, we believe voting should fit the way we live. To that end, we build technology for both voters and election administrators that simplifies the process and ensures that no voter should ever have to miss an election.


TurboVote, our first service, helps voters register, stay registered, and cast a ballot in every election, from municipal to national. TurboVote signed up its six millionth voter in 2018 by building the largest college, nonprofit, and corporate voter engagement coalition in the country, including more than 300 campuses, companies like Starbucks, Univision, Facebook, Google, Snapchat, and dozens more. We also helped (basically) everyone find their polling place through the Voting Information Project. Its data had 123 million impressions in 2016, and over 11 million voters looked up where to vote on GetToThePolls.com. Ballot Scout helps election administrators track absentee ballots through the mail, providing transparency in the vote-by-mail process and making it easier to follow up when things go awry. And in 2018, we became the organizational home of the National Association of State Election Directors (NASED).

Communicating our work

Communication plays a central role in advancing our work. Building relationships with our partner and stakeholder groups, promoting Democracy Works staff as experts in their fields of voter engagement, election administration, and civic technology, and engaging with the media on topics of voter participation and the American electorate are all indispensable in supporting Democracy Works’s mission.

Where you fit in

After several years of launching new products and taking on new programs, 2019 will be a year of consolidating and defining a unified Democracy Works identity. As director of communications, you'll be deeply involved in an organizational (re)branding process and lead the roll-out of new materials across our many public-facing sites and materials. We're also working to expand our communications with Democracy Works donors, and you'll be collaborating with our CEO and new chief development officer to create and execute a new funder-focused communications strategy. Finally, you'll be recruiting and managing an associate to support the growing portfolio of public-facing communications work.

You will:

  • Develop an organizational narrative that unifies our many programs and products in a strategic whole

  • Design and execute a media outreach strategy tied to the organization’s goals

  • Serve as the ultimate authority on Democracy Works's public face, providing oversight and support for a wide variety of external communications

  • Prepare crisis communications, planning and then directing the organization’s response to a variety of scenarios

  • Act as an internal coach to staff seeking to improve their communications skills

  • Collaborate with an outside designer for graphic/visual materials in support of our communications

You are:

  • A big-picture thinker with an instinct for how to show both the forest and the trees

  • Fascinated by how things work and explaining them to others

  • Conversant in data and technology (and curious to know more!)

  • A planner, capable of defining goals and working toward them independently

  • Highly collaborative, able to find common threads across our programs and teams

You have experience:

  • Working with journalists both on- and off-the-record

  • Developing style guides, social media calendars, marketing plans, and other communications infrastructure

  • Teaching or coaching others in public-speaking and high-level writing skills

  • Managing others’ work, either as a supervisor or a project lead

  • Handling crisis communications or negative coverage

Physical demands

This position requires regular, daily use of a computer and phone.

Application Instructions

To apply, send a resume and brief, informal introduction to Shakhed using the application form linked here. Please include how you found this job listing. We also encourage all applicants to state their pronouns when applying for any job opening at Democracy Works.

Democracy Works is committed to diversity and inclusion in everything we do and aspires to have a team that's representative of the voters we serve. When hiring, we practice proactive outreach to top talent that’s underrepresented in our sector (including Latino, Black, AAPI, and Indigenous candidates). We conduct an anonymized skills evaluation, to reduce implicit bias and resume-dependency in our process. We're a woman- and gay-founded nonprofit, and promote an inclusive culture that stands against racism, sexism, homophobia, and ableism (to name a few). To be explicit, we strongly encourage applicants of all races, ethnicities, political party associations, religions (or lack thereof), national origins, sexual orientations, genders, sexes, ages, abilities, and branches of military service.

Feel free to contact work@democracy.works if you have any questions about our commitment to inclusion or about general hiring practices, or if you need an accommodation for a medical condition during the hiring process. Democracy Works posts all current career opportunities at democracy.works/careers